The Comfort Guarantee
This is an option available to you.  Be sure to ask about it.

Unfortunately, it's not always possible to avoid manufacturer defects, accidental damage or potential stains and odors which can occur with any new mattress. In some situations, a new mattress may not even provide the kind of comfort you had anticipated with your new bed.

Thankfully, for more than 27 years, we've been delivering peace of mind for millions of customers just like you. The Comfort Guarantee gives you complete confidence with comprehensive protection.

Enhanced Manufacturer Warranty

Most new mattresses include a limited warranty for manufacturer defects. With Comfort Guarantee, we enhance your standard warranty with additional coverage;

• Defects in workmanship and materials (Breakage; Sagging; etc.)
• Free replacement due to manufacturer defects
• Protection against accidental rips, tears or burns
• No charge for in-home inspections
• Free in-home technician repair services
• 100% Comfort Exchange Credit* for replacement due to accidental rips, tears or burns
• Free pick-up and delivery of exchanged mattresses

10 Year Unlimited Stain & Odor Removal

Life's little mishaps do happen! Comfort Guarantee provides unlimited assistance with the removal of accidental stains or odors:

• Toll-free stain and odor removal advice
• Free stain and odor removal products
• Free in-home stain and odor removal service
• 100% Comfort Exchange Credit* for mattress replacement due to permanent stain/odor
• Free pick-up and delivery of exchanged mattresses

One Full Year Comfort Exchange

Sometimes the selection of a new mattress may turn out to be the less-than-ideal solution. With Comfort Guarantee, you have the benefit of a full year to determine if your mattress is delivering the best comfort possible. Here's how the Comfort Exchange works:

• First, it's important to have a "comfort adjustment" period for the first 30 days following delivery so your mattress can properly adapt to your body (remember, you may have been sleeping on a well-worn mattress and your new mattress needs time to adjust to your body for maximum sleep comfort);
• After the 30th day and up to a full year following purchase, you may choose to replace your mattress. You will receive a 100% Exchange Credit* which may be applied against the purchase of a replacement mattress.
• No charge for pick-up of previously purchased mattress or delivery of exchanged mattress (within your retailer's delivery area)

Quality Mattress Protector

To ensure healthy sleep and additional protection of your mattress we recommend the purchase and use of a quality mattress protector. The Comfort Guarantee requires an approved mattress protector to be purchased at the same time as your new mattress to be eligible for any exchange. In addition, the Comfort Guarantee provides:

• 100% free replacement in the event of manufacturer defect
• Free delivery of replacement mattress protector

* Comfort Exchange Credit

The Comfort Exchange Credit may only be applied to the purchase of a new mattress from the same retailer and same location as the purchase of the original mattress. Any additional cost (due the purchase of a higher-priced mattress) is the responsibility of the customer. The Comfort Exchange Credit has no cash value and any amounts remaining following exchange are not refunded.

Compare a Standard Manufacturer Warranty with the Comfort Guarantee:

Enhanced Manufacturer Warranty	Standard Warranty	Comfort Guarantee
Defects in workmanship and materials (Breakage; Sagging; etc.)
Replacement due to manufacturer defects
Protection against accidental rips, tears or burns	NO
No charge for in-home inspections	NO
FREE in-home technician repair services	NO
100% Comfort Exchange Credit for replacement due to accidental rips, tears or burns1	NO
FREE Pick-up and Delivery for exchange2	NO
10 Year Unlimited Stain & Odor Removal	NO
Toll-FREE stain and odor removal advice	NO
FREE stain and odor removal products	NO
FREE in-home stain and odor removal service	NO
100% Comfort Exchange Credit for mattress replacement due to permanent stain/odor1	NO
FREE Pick-up and Delivery for exchange2	NO
One Full Year Comfort Exchange3	NO
100% Comfort Exchange Credit if replaced within 1 year from date of delivery1	NO
FREE Pick-up and Delivery for exchange2	NO
Quality Mattress Protector (Purchased Separately)	NO
10 Year full replacement of protector in the event of manufacturer defects4	NO
FREE delivery of replacement mattress protector	NO

NOTES:

¹ Comfort Exchange Credit applies only at retailer's same location as original mattress purchase; Approved mattress protector must be purchased at time of mattress purchase.

² Pick-up and delivery applies to retailer's regular delivery area only. Additional costs may apply for service outside normal delivery area.

³ Comfort Exchange requires a minimum 30-day initial "Adjustment Period" before exchange request. (See plan for details.)

⁴ Applies only to Comfort Gurantee approved mattress protectors.